Bakery Specialist & Customer Experience Lead Job at Smallcakes Cupcakery & Creamery Griffin, Griffin, GA

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  • Smallcakes Cupcakery & Creamery Griffin
  • Griffin, GA

Job Description

Smallcakes Cupcakery & Creamery Griffin

Job Overview:

We are seeking a dedicated and talented individual to join our bakery team in a dual role that combines baking and front-of-house operations, with the potential to grow into a Store Manager position. This role is ideal for someone who is passionate about baking, enjoys customer interaction, and is eager to develop their leadership skills in a dynamic, rewarding environment.

Benefits

  • We offer many great benefits, including free early access to your pay through Homebase.
  • Employee discount
  • Flexible schedule
  • Professional development assistance
  • Referral program

Responsibilities

  • Bake a variety of items, including cupcakes, cakes, cookies, and pies, with a focus on custom and specialty cakes.
  • Decorate cakes and cupcakes with creativity and precision.
  • Provide exceptional customer service, ensuring a welcoming and warm experience for all customers.
  • Operate the register, process orders, and handle high-pressure tasks with ease during busy periods.
  • Maintain a clean, cozy, and inviting front-of-house atmosphere where customers feel at home.
  • Post daily specials and bakery updates on social media, promoting our products and events.
  • Attend and represent the bakery at local festivals and events.
  • Manage baking-related tasks, including inventory and quality control, while assisting with day-to-day operations.

Qualifications

  • Prior experience in a bakery or similar environment, particularly in baking and cake decorating.
  • Strong attention to detail and creativity, with a people-centered approach.
  • Friendly and customer-focused with excellent interpersonal skills.
  • Basic management or leadership experience, or a desire to develop these skills.
  • Ability to multitask and manage both baking and front-of-house responsibilities.
  • Familiarity with social media platforms for business is a plus.
  • Availability to work 15-25 hours per week, Tuesday through Sunday, with flexibility to attend local events and festivals.
  • Reliable form of transportation

We are looking forward to reading your application.

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Job Tags

Local area, Flexible hours, Sunday,

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