Job Description

We are seeking a customer-focused Bilingual Loan Officer Assistant to join a top-producing team! This individual will support the team in delivering exceptional service to clients throughout the loan process, from prequalification to closing. The ideal candidate will have expertise in working with borrowers, including running credit, assessing income, and utilizing LP and DU systems. Responsibilities include collecting initial documentation, organizing a complete file for submission to Processing, and structuring and structuring loans to fit the client's needs. The role requires someone who is Bilingual, who thrives in a fast-paced setting, excels at multitasking, and demonstrates outstanding time management skills. Responsibilities:

• Assist the Loan Officer in completing loan applications, following up on leads, setting up initial files, and managing files from beginning to end
• Take applications, gather necessary documentation, structure loans, and prepare files for review by the Loan Officer within 2 business days of receiving a complete application
• Ensure that files are ready for accurate disclosure and submission to processing with all initial documents once the loan is under contract.
• Maintain constant communication with borrowers, real estate agents, and clients throughout the loan process
• Be fluent in both English and Spanish and have expertise in Encompass software and various loan programs such as bond, Conventional, and FHA loans

Qualifications:

• Minimum of 5 years of experience in the mortgage industry is required for this position in Loveland, CO, US
• Preferred to have an NMLS license, and the candidate must be willing to pursue licensing if not already licensed
• Ability to support a top producer and manage a high volume of leads and files is essential
• Excellent organizational skills, adept at multitasking, and capable of prioritizing tasks effectively
• Strong preference for experience with Encompass software
• Proficient in running LP and DU, with the ability to pre-qualify clients and organize loan files
• Positive attitude, team player, and dedicated to providing exceptional customer service
• Motivated and able to thrive in a fast-paced environment, displaying grit and determination
• In-depth knowledge of various loan programs and a strong understanding of guidelines
• Skilled in creatively structuring loan scenarios based on clients' best interests

About Company: CrossCountry Mortgage is more than a mortgage! When we started in 2003, our President and CEO Ronald J. Leonhardt, Jr., had the vision to become a nationwide full-service lender that could provide more to customers — meeting their needs, being there every step of the way, and making homeownership dreams possible and affordable. We’re continuing to expand our nationwide footprint, and we’re not stopping any time soon! Come join a smart company that will help you grow both personally and professionally. With the best leadership team in the industry and competitive pay/benefits, CrossCountry offers the full package.

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