Job Description

Job Title: Business Intelligence Analyst

Reports To: VP of Financial Planning & Analytics FLSA Status: Salary Exempt

Type of Position: Full-Time

Job Location: In person, North Charleston, SC

Job Summary: The Business Intelligence Analyst plays a key role in providing analytical insights and decision support to senior leadership across multiple business functions, including Operations, Marketing, and Human Resources. This position is responsible for developing and implementing analytics strategies, optimizing data processes, and maintaining reporting tools to drive business performance. The analyst will collaborate with IT to manage database structures, enhance reporting efficiency, and improve automation capabilities. A strong background in Power BI, SQL, data transformation, and business analytics is essential for success in this role. Based in North Charleston, SC, this position requires adaptability, attention to detail, and a passion for continuous improvement in a fast-paced environment.

Business Intelligence Analyst

Essential Job Duties and Responsibilities:

• Partner with business leaders (VP to C-level) across Operations, Marketing, Foodservice, Fuel, Human Resources, and Development to align analytics with strategic objectives and provide data-driven decision support.

• Develop and implement analytics strategies that drive key company initiatives and enhance performance measurement.

• Work closely with IT to optimize database structures, refine SQL table designs, and improve data accessibility.

• Enhance reporting efficiency by leveraging Power Query Editor for data transformation and automation, while maintaining and improving analytics through Report Builder.

• Lead and facilitate well-structured meetings with clear objectives, engaging both subordinates and cross-functional leadership.

• Ensure timely, accurate delivery of insights with a detail-oriented, process-driven approach and strong follow-through.

• Thrive in a fast-paced, evolving environment with adaptability, problem-solving skills, and a commitment to continuous improvement.

• Challenge the status quo by proactively identifying opportunities to enhance efficiency, reporting accuracy, and business impact.

• Demonstrate reliability through consistent attendance, punctuality, and adherence to company policies and expectations.

• Regular attendance, punctuality, physical on-site attendance, adherence to the Company’s established policies and the team member handbook.

Required Knowledge, Skills, and Abilities:

• Advanced proficiency in Power BI

• Advanced proficiency in SQL

• Intermediate proficiency in MS Excel/PowerPoint

Preferred Knowledge, Skills, and Abilities:

• Bachelor’s degree in a quantitative discipline (Business/ Finance /Economics/Analytics/Statistics)

• C-store or retail industry experience

Working environment and physical requirements:

• Prolonged periods of sitting at a desk and working on a computer.

• Must be able to lift 15 pounds at times.

• Must be able to travel up to 25%.

At-Will Employment: This position is at-will, which means that either the employee or the Company may terminate employment at any time, with or without advance notice, and with or without cause.

EEO Statement: Refuel is an equal opportunity employment employer to all applicants and team members. Refuel does not unlawfully discriminate on the bases of race, color, creed, religion, gender (including pregnancy, childbirth or related medical conditions), national origin, ancestry, age, physical or mental disability, medical condition including genetic characteristics, or any information based on genetic background, family-care status, veteran status, marital status, sexual orientation, gender identity or gender expression where a person’s gender-related appearance and behavior may not be stereotypically associated with the person’s assigned sex at birth, or any other consideration made unlawful by federal, state, or local laws.

• The job duties, responsibilities, requirements, and aspects stated in this job description are not meant to be exhaustive. Additional job duties not listed here may be required. Further, the Company may change or add the job duties, responsibilities, requirements, and aspects listed here at any time in its sole and final discretion.

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At Refuel, we want to change your view of what to expect from a convenience store. We are investing in technology and building innovative stores to be the brand you trust – for everything you need.

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