Job Description

Case Manager , Waterbury Alternative in the Community (AIC), Waterbury, CT

COMPENSATION: $21.40/Hour

AGENCY DESCRIPTION:

One of the oldest organizations of its kind in the country, Community Partners in Action (CPA) was founded nearly 150 years ago to champion criminal justice reform and advocate for preserving the dignity of those in and out of prison. Through our programs that include reentry and housing, youth initiatives, a nationally recognized Prison Arts Program, and holistic alternatives to incarceration, we provide a long-term impact that positively transforms individuals and society at large. Annually serving nearly 7,000 individuals throughout Connecticut, our work is possible due to partnerships with and support from individuals, government, private funders, organizations, and businesses.

CPA launched our BEDI ( B elonging, E quity, D iversity, and I nclusion) Journey in June 2020. Led by a task force that includes board members, our executive leadership team, program managers and staff who act as BEDI Ambassadors from each of our programs, WE ARE COMMITTED to building and maintaining an inclusive, equitable workplace and COMPELLED to have a constructive impact on criminal justice reform in CT that ends racial inequities and ensures the humanity and dignity of those interacting with the system. Read more about our BEDI journey at Our Commitment to Belonging, Equity, Diversity and Inclusion - CPA (cpa-ct.org) (

POSITION REQUIREMENTS:

Bachelor's degree plus two years of experience in social services field. Equivalent work experience will be considered in lieu of education. Knowledge of criminal justice and court systems and the ability to interact with people of diverse backgrounds. Must have strong written and oral communication skills. Experience in conducting assessments and case management functions preferred. Must have valid driver's license. Must possess strong computer skills. Bi-lingual (English/Spanish) preferred.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

• Conduct client orientation and assessment (LSI-R and ASUS) using motivational enhancement strategies.
• Maintain caseload comprised of pre-trial and probation clients.
• Prepare clients' individual service plans based on assessment outputs.
• Provide recommendations for the coordination and sequencing of program services for clients.
• Recognize and address client ambivalence and resistance and help clients maintain motivation to change .
• Coordinate and follow up on client referrals to community-based services, as necessary and appropriate.
• Monitor client behaviors and implement program behavior management system on a consistent basis
• Supervise urine tests as required.
• Complete the necessary case documentation on each client in a timely manner, as established by the Program Manager.
• Input client data into the Contractor Data Collection System (CDCS) and maintain, update, and utilize the data as directed by the Program Manager.
• Utilize the CPA Case Management System as directed by Program Manager.
• Serve as a role model to clients and staff and model pro-social behaviors.

• Promote a culture of respect, empathy, mutual support and belonging working to eliminate any unconscious bias or discrimination in our beliefs, rules and systems.
• Prepare progress and discharge reports that are accurate and timely
• Remain current on research and literature reviews with “what works” in changing offender behavior and recidivism reduction
• Attend and participate in all trainings and booster sessions related to position, as directed by Program Manager
• Solicit client satisfaction feedback
• Establish appropriate boundaries with client and significant others
• Participate in quality assurance review of client sessions and assessment
• Recognize client anti-social thinking, feeling, and acting and demonstrate and reinforce concrete alternatives

• Participate in related seminars, panels, and workshops to enhance visibility of agency

POSITION INTERCHANGEABILITY:

• Perform duties of other staff as required

An Equal Opportunity Employer Committed to Affirmative Action

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