Hotel Night Auditor Job at Holiday Inn Express & Suites — Palm Coast, Palm Coast, FL

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  • Holiday Inn Express & Suites — Palm Coast
  • Palm Coast, FL

Job Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities:

  • Ensure all guests feel they are having an exceptional experience at the property
  • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
  • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
  • Process additional administrative, bookkeeping. and accounting procedures as required
  • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
Qualifications:
  • Some college is preferred but a high school diploma or equivalent is required
  • Flexible overnight hours are required
  • Great communications. and excellent customer service skills are required
  • Computer proficiency is required; experience with accounting or reservation software is preferred
  • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
About Company: Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners

Job Tags

Flexible hours,

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