Job Description

SOSi is currently seeking a Legal Coordinator to join our team in Cambridge, Massachusetts supporting a humanitarian assistance project for our Commonwealth customer. The Legal Coordinator will play a crucial role in assisting guests with their immigration cases and providing vital support in managing their legal needs. The ideal candidate will have a strong understanding of immigration processes and a commitment to providing compassionate and effective support to individuals navigating the complexities of the legal system.

• Assist shelter guests in tracking the progress of their immigration cases.
• Maintain accurate and up-to-date records of all case activities and communications.
• Ensure timely follow-up on case developments and required actions.
• Provide referrals to appropriate legal service providers based on guests' needs.
• Track and monitor the status of referrals to ensure guests receive timely and effective assistance.
• Develop and maintain relationships with legal service providers and community organizations.
• Assist shelter guests in managing their USCIS online accounts.
• Provide legal information on completing and submitting required forms and documents, ensuring there is no unauthorized practice of law.
• Conduct initial assessments of guests' legal needs and provide appropriate information and resources.
• Advocate on behalf of guests with legal service providers as needed.
• Offer compassionate and culturally sensitive support to guests throughout the legal process.
• Prepare and submit regular reports on case status, referrals, and outcomes.
• Participate in staff meetings, training sessions, and professional development opportunities.
• Ensure all activities comply with legal and organizational standards.
• Implement best practices in case management and guest support.

• Bachelor’s degree in social work, legal studies, or a related field, or four (4) years of experience in legal services, immigration assistance, or case management.
• Experience working with vulnerable populations is highly desirable.

• Bilingual English/Spanish or English/Haitian Creole is preferred, but not required.
• Strong understanding of immigration laws and processes.
• Excellent organizational and time management skills.
• Ability to handle sensitive and confidential information with integrity.
• Proficient in using case management software and online USCIS tools.
• Effective communication and interpersonal skills.
• Bilingual or multilingual skills preferred.

• Ability to work efficiently under deadlines and pressure.
• Ability to keep up in a fast-paced environment.
• SOSi operations 24/7/365 in all conditions, indoor and outdoor.

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