Job Description

Summary

Cheyenne Mountain Resort, Destination by Hyatt is seeking individuals with unmatched service. Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards.  Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you .

Our mission is to care for people so they can be their best!

Cheyenne Mountain Resort opened in 1985 and sits on 25 acres of land . The 4-Star Full Service property is nestled in the lush greens of Southern Colorado Springs and oversees Impressive mountain views, along with exciting activities like golf, swimming, and tennis . These allow for the unique experience that you can only get at this resort.

Hourly Rate : $14.81 + Service Charge

Position Overview: Events Servers are responsible for making the function space visually appealing and presenting the menu offering for the event.  This may include linen and table setting, food station design, and beverage service.  Other duties include general banquet preparation, room refreshes and maintaining a sanitary environment.

Job Duties & Responsibilities:

• Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers and fellow 
employees.
• Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.
• Know how to read the Banquet Event Order (BEO) and be familiar with the menu of the assigned function.
• Served guests according to the hotel’s standards in a friendly, courteous, and professional manner.
• Respond to guest problems, complaints, and accidents. Communicate to management, if necessary.
• Set all tables according to hotel standards.
• Maintain the banquet storeroom in a neat and orderly manner, stocked with any and all appropriate supplies 
necessary for food service functions.
• Clean-up banquet space after the completion of the function and ensure that all equipment and supplies are 
stored and re-stocked properly.
• Prepare room according to BEO and the various meal functions.
• Follow all money handling procedures when serving the guest.
• Know and use “suggestive selling” techniques.
• Know the menu items for each function served and able to give accurate descriptions.
• Ensure overall guest satisfaction.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment
• Previous Events/Banquet experience
• Strong communication and interpersonal skills
• Ability to work in a team orientated environment
• Must have physical stamina to lift moderate amounts of weight
• Must have an open/flexible schedule

Hyatt Benefits available with this position:

• Growth Opportunities
• Referral Bonus
• Recognition & Rewards
• Basic Life Insurance
• Sick Days
• Friends & Family Room Rates
• 401(k)( Match: 1-3% = dollar/dollar, 4-5% = $.50/dollar after 1 year )
• Employee Stock Purchase Plan (5% discount )
• Complimentary P arking
• Complimentary M eal During Each Shift
• Employee Assistance Program (EA P)
• Hyatt P roperty Restaurant/Coffee Shop Discount

Hyatt is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is the intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

Colorado Residents: In any materials you submit , you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

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