Virtual Cruise Reservationist/Entry Level Job at Shiftpoint Strategies, Los Angeles, CA

L3BKMnY0L085ckY0cXFGMkV0YXREbHdsakE9PQ==
  • Shiftpoint Strategies
  • Los Angeles, CA

Job Description

Job Title: Virtual Cruise Reservationist/Entry Level

Job Location: Remote

Overview: LoveBound Destinations, a distinguished travel agency specializing in luxury travel experiences, is seeking a dedicated Online Cruise Reservationist to join our remote team. As an Online Cruise Reservationist, you will play a pivotal role in facilitating seamless cruise bookings for our discerning clientele, ensuring exceptional service and satisfaction.

Responsibilities:

  1. Cruise Booking Management: Handle cruise reservations and bookings efficiently and accurately through online platforms and direct communication with cruise lines.

  2. Client Consultation: Communicate with clients via phone, email, or online chat to understand their cruise preferences, budget, and special requirements.

  3. Itinerary Planning: Assist clients in selecting suitable cruise itineraries, cabin types, and onboard amenities based on their preferences and needs.

  4. Availability Monitoring: Utilize cruise booking systems to check cabin availability, rates, promotions, and special offers to provide clients with the best options.

  5. Booking Coordination: Coordinate cruise bookings, including cabin selection, dining preferences, shore excursions, and special requests, ensuring accuracy and confirmation.

  6. Customer Service: Provide exceptional customer service throughout the booking process, addressing inquiries, changes, and cancellations promptly and professionally.

  7. Sales and Upselling: Identify opportunities to upsell additional services, such as travel insurance, pre- and post-cruise accommodations, onboard packages, and special amenities.

  8. Documentation and Record Keeping: Maintain accurate records of bookings, client preferences, and communications in the reservation system, ensuring data integrity and confidentiality.

Benefits:

  • Remote Work Flexibility: Enjoy the flexibility of working from home, allowing for a better work-life balance.

  • Competitive Compensation: Receive a competitive pay with potential performance-based incentives and bonuses.

  • Professional Development: Access to training and development opportunities to enhance your skills and knowledge of the cruise industry.

  • Travel Perks: Gain access to cruise discounts, familiarization trips, and other travel-related benefits to expand your expertise.

  • Team Collaboration: Join a collaborative team of travel professionals dedicated to delivering exceptional service and client satisfaction.

Qualifications:

  • Strong communication skills, with a customer-focused approach and ability to build rapport with clients.
  • Knowledge of cruise destinations, itineraries, cruise lines, cabin types, and onboard amenities.

Job Tags

Full time, Work from home,

Similar Jobs

NFS Solutions Inc

Sports-Minded Marketing Agent Job at NFS Solutions Inc

 ...industry-leading client expanding into new markets and increasing their needs, our company is searching for a dedicated Sports-Minded Marketing Agent to join our energetic team. With several years of expertise in marketing and sales, weve focused on working face-to-face... 

Enviri Corporation

Summer 2025 Internship - Human Resources Intern Job at Enviri Corporation

 ...can be found at . Enviri is excited to offer a dynamic Summer Internship Program to provide intelligent and motivated students with hands...  ...Intern will support Enviris corporate office with recruitment, HR operations, and employee engagement initiatives by working on key... 

The Wellington Agency

Executive/Personal Assistant Job at The Wellington Agency

 ...Confidential, High Net Worth Entrepreneur is seeking an experienced Executive Assistant with at least 8 years of experience assisting at a C-suite...  ...some flexibility for work outside those hours, work will be remote and work from home most of the time, with required one or... 

NinjaHoldings

PPC Specialist Job at NinjaHoldings

 ...to join us in our fight to disrupt consumer finance. Job Summary NinjaHoldings is seeking a highly skilled and results-driven PPC Specialist to join our dynamic and fast-paced team. This role will focus on developing, implementing, and optimizing paid advertising... 

Global

Aviation Inspector Job at Global

Description: Are you looking for your next Aviation opportunity?Whether you specialize in airframe, powerplant, avionics, or interiors, TeamGlobal has opportunities that will align with your career goals. We are actively seeking an Aircraft...