Job Description

J&W Heating and Air + Plumbing is seeking a creative and strategic Media and Brand Content Creator. This is a junior to mid-level marketing role is essential for developing and executing initiatives that enhance and solidify the company’s brand presence in the community. The ideal candidate will have a passion for content creation, strategic collaboration, and driving brand growth through consistent and impactful communication.

The in-house Media and Brand Creator will focus on J&W Heating and Air + Plumbing’s marketing initiatives to create a brand and social media strategy that aligns with the company’s goal of employee engagement, customer relations, and community involvement. This role will take ownership of the social media and content creation for an established home services brand to manage the company’s culture and engage customers within the community.

The ideal candidate will have an understanding of social platform best practices, an aptitude to encourage others, positively affect company culture and a knack for networking within a community. This is a strategic and creative role. Candidates who have experience in shooting social content, editing videos, and graphic design are strongly preferred.

Responsibilities:

• Be a Culture Champion - by broadcasting the brand mission and values through various channels
• Spearheaded the development and execution of social media strategies to grow online presence
• Digital content creation for media posts and blogs - video and graphic.
• Plan and coordinate employee-focused fun events
• Identify and lead community engagement opportunities
• Engage in Networking Opportunities
• Manage Brand Reputation by responding publicly to customer feedback or reviews

Skills/Experience

• Experience in content creation, social media management, and email marketing
• Ability to work effectively in a collaborative, fast-paced environment
• Impeccable attention to detail, great judgment, highly creative and excellent writing skills
• Must have a knowledge and love of internet culture and digital video landscape.
• Ability to take a content concept from ideation to execution – inclusive of capturing and editing content
• Organized, proactive and collaborative with ability to toggle between analytical and creative mindsets
• Great interpersonal and verbal communication skills with the ability to lead presentations effectively

Qualifications:

• Bachelor’s degree in Marketing, Communications, or a related field.
• 3+ years of experience in marketing, brand management, social media strategy, and content creation.
• Excellent communication and project management skills.

Since 1966, our experts have understood that home comfort is your top priority. We entered the HVAC industry committed to providing superior customer service by utilizing the best equipment to address your indoor comfort needs. We strive to exceed expectations and ensure your experience is second to none. Locally owned and Veteran operated, J&W Heating and Air is a full-service, NATE certified, residential HVAC company serving Jacksonville and the surrounding areas.
Our team has helped countless homeowners across the First Coast improve their quality of life with efficient, affordable air quality and comfort solutions.

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